Terms and Conditions

Description of Services

We make various services available on this site including, but not limited to, Web-based software for the purpose of managing events, venues, projects and business-related details as well as collecting event registration information and fees. Any associated fees for the various services are described elsewhere in this site. You are solely responsible for providing, at your own expense, all equipment necessary to use the services, including a computer, modem/router, tablet and/or handheld electronic devices and your own Internet access (including payment of telephone or cable service fees associated with such access).

We reserve the sole right to modify or discontinue the site, including any services and features therein, at any time with or without notice to you. We shall not be liable to you or any third party should we exercise such right, except to refund to you, on a pro-rated basis, any monies prepaid by you for any fee-based services that we discontinue. Modifications may include, but are not limited to, changes in the pricing structure and the addition of fee-based services. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use.

You understand and agree that delays or interruptions of the services available through this site may occur. You further understand and agree that we have no control over third party networks you may access in the course of the use of this site, and therefore, delays and disruption of other network transmissions are completely beyond our control. Accordingly, we shall not be responsible for any delays or interruptions of the The Sweet Lemon Bakeshop Web sites and do not warrant or make any representations that the Web sites will be available at all times or at any time. We are not responsible for any losses or damages that may result from such delays, interruptions or loss of access.

You understand and agree that the services available on this site are provided “AS IS” and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications, user data or personalization settings.

In regard to the content of www.thesweetlemonbakeshop.com as well as any related The Sweet Lemon Bakeshop Web sites and The Sweet Lemon Bakeshop electronic communications originating from us, we attempt to be accurate with respect to the content it provides and in its electronic communications. However, we do not warrant that the product and service descriptions, prices, processes or any other content of the The Sweet Lemon Bakeshop Web sites or of any other The Sweet Lemon Bakeshop electronic communication is accurate, complete, reliable, current or free of errors.

Event Registration and Ticketing Services

We may offer services relating to the ability to sell and/or distribute tickets, solicit and collect donations, sell merchandise and collect attendee registration payments and information for events that Account Owners and Users are organizing and/or promoting, which can include but is not limited to the ability to create event registration forms and Websites, collect credit card and ACH/E-check payments via those forms and websites, and create and send event-related email notifications.

Note that, in offering these services, we only provide the ability to list and promote events and collect registration data as well as to facilitate the sale of tickets and collection of payments through a third-party payment processor, and The Sweet Lemon Bakeshop are not parties to any event organized, posted or promoted by Account Owners or Users through our site. At all times, Account Owners and Users are the owners and organizers of the events and merchandise that they post and promote via our services, and it is their obligation and responsibility that the events and merchandise they are posting and promoting comply with all applicable laws and regulations; are accurately described and being offered in good faith; and are delivered in a satisfactory fashion.

As such, The Sweet Lemon Bakeshop are in no way responsible for the accuracy or legitimacy of such events and merchandise, and all transactions, rights and obligations for the purchase and sale of tickets, registrations and merchandise related to such events are solely between Account Owners/Users and the buyers of these items, which includes but is not limited to Attendees. Furthermore, it is the responsibility of Account Owners/Users and the buyers of these items, which includes but is not limited to Attendees, to resolve any disputes arising from the purchase and sale of such items.

The Sweet Lemon Bakeshop reserves the right to cease registration and ticketing for any event, terminate accounts and, if necessary, notify and assist any relevant third-party merchant payment processors if we determine that Account Owners and/or Users are engaged in abusive or fraudulent activities, including but not limited to misrepresenting their services and/or merchandise; violating copyright laws; sending unauthorized email or spam; and using our services for unlawful, indecent, or objectionable purposes.

We may allow Account Owners and Users to track manual check and cash payments from attendees as well as, to the extent available, provide a record of payments from attendees. We do not warrant that these records are accurate, complete, reliable, current or free of errors.

For all registration/ticket payments collected, Account Owners and Users are responsible for payment and reporting of any applicable taxes. We accept no responsibility or obligation to assess the applicability of taxes or to collect and report any such taxes.

With regard to refunds, it is the sole discretion of Account Owners and Users to make refunds available for registration/ticket payments made by your Attendees, with the exception that you must provide a full refund or similar make-good to Attendees if you are unable to provide the services and merchandise you have advertised and/or promoted through The Sweet Lemon Bakeshop (such as in the case of a cancelled event). Account Owners and/or Users are required to and agree to post refund policies in the allotted area of the registration page (even if you opt for a “No Refund” policy), including but not limited to details on if and/or how attendees can request a refund, expected response time to refund requests, and refund timelines and deadlines.

To facilitate refund requests, The Sweet Lemon Bakeshop provides functionality for Attendees to view their registration/ticket details and, if refunds are being offered, request a refund. Once a refund is requested, it is the responsibility of the Account Owner and/or Users and the Attendee to resolve any disputes arising from the purchase and sale of registrations, tickets and merchandise, and The Sweet Lemon Bakeshop is under no obligation to serve as an intermediary or to resolve such disputes.

If excessive refunds or chargebacks are made on registration/ticket payments, we reserve the right to investigate such instances, cease registration and ticketing for any event, terminate accounts and assist third-party merchant payment processors to obtain appropriate reimbursement by any lawful means.

Electronic Communications

You are communicating electronically with us when you visit the The Sweet Lemon Bakeshop site, provide information by means of the site or send e-mail to us. As an Account Owner or User of The Sweet Lemon Bakeshop or an Attendee of an event posted and promoted via the The Sweet Lemon Bakeshop software, you consent to receive communications from us electronically. We will communicate with you by e-mail and by posting information or notices via the www.thesweetlemonbakeshop.com site, as applicable. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Intellectual Property Information

Copyright (c) The Sweet Lemon Bakeshop. All Rights Reserved.

For purposes of these Terms of Use, “content” is defined as any information, communications, software, photos, video, graphics, music, sounds, text, site design, processes, Web site screens, images, logos, icons, code and data compilations as well as the organization and layout of this matter and other material and services that can be viewed by users on or visitors to our site. This includes, but is in no way limited to, message boards, chat, and other original content. We do not direct our product and service offerings to persons under the age of 18.

By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of or used with permission by The Sweet Lemon Bakeshop, LLC and/or its affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this site. Furthermore, you may not attempt to reverse compile, disassemble or otherwise reverse engineer the software code for this site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Account Owners may access and use the site (including any services, documents or information from this site) solely for personal and business use, and Account Owners and Users may not distribute, license, sublicense or resell any portion thereof to any other person or entity. Reselling includes, but is not limited to, receiving compensation or benefits (monetarily or in trade) from Users who i) are not clients for whom you are planning events and ii) are using the account as part of the offerings you provide to them; these Users can include, but are not limited to, contractors, subcontractors, vendors, franchisees and network members. Inappropriate use of the site also includes, but is not limited to, using it for purposes of creating an online network or to provide free or paid access to Users who are not clients (i.e., people who have hired the Account Owner or their organization to plan and/or manage an event). Account sharing (i.e., two or more separate business entities sharing one account) is also prohibited. We reserve the right to immediately terminate the account of any Account Owner suspected of violating these limitations and to seek all available legal remedies.

Neither we nor our affiliates warrant or represent that your use of materials displayed on, or obtained through, this site will not infringe the rights of third parties.

You shall not use or permit any third party to use our property, the content of the site or the name, trademarks or trade names of The Sweet Lemon Bakeshop, including “The Sweet Lemon Bakeshop” or “www.thesweetlemonbakeshop.com” without prior express written consent from us. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of The Sweet Lemon Bakeshop, The Sweet Lemon Bakeshop, LLC or its affiliates.